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CBD Information

What is CBD?

Cannabidiol (CBD) is the second major cannabinoid found in cannabis plants like hemp and marijuana. Unlike the other major cannabinoid THC, CBD is non-psychoactive. Clinical trials and studies have just started to scratch the surface of the vast variety of medicinal and therapeutic benefits CBD can provide, while anecdotal evidence suggests CBD is an effective treatment for chronic pain, inflammation, anxiety, poor sleep, and epilepsy.

What is CBD Oil?

CBD oil is the term used to describe a sublingual tincture of CBD. A CBD oil or tincture is made by mixing a CBD extract from a cannabis plant into a base such as MCT oil or alcohol. CBD oil is meant to be held under the tongue and absorbed directly into the bloodstream sublingually. A sublingual absorption provides a faster effect than absorption via the stomach (i.e. taking a CBD capsule or edible product, such as gummies). Try to keep a CBD tincture dose under your tongue for 30 – 60 seconds.

Why use CBD? What are the benefits?

CBD has shown to have the following effects: alertness, relaxation, reduction of pain and inflammatory, reduction of anxiety or depression, anti-nausea, antioxidant, anticonvulsant, anti-tumor, anti-seizure, and neuroprotector. CBD has also been found to be useful for treating conditions which have not responded well to conventional treatments.

Will I get high from CBD?

CBD is considered to be a non-psychoactive cannabinoid so it will not get you high in the way that marijuana (THC) gets you high. CBD can have an effect on your mental state as some users report a very subtle feeling of relaxation or mental clarity. While not sedative on its own, the relaxing effects of CBD may be sedative and therefore helpful in treating insomnia.

What is the difference between CBD Hemp Oil and CBD Cannabis Oil?

CBD hemp oil is made from hemp plants while CBD cannabis oil is made from marijuana plants. CBD derived from hemp will contain little to no THC, less than 0.3%, while CBD derived from cannabis can contain significantly more THC than hemp-derived CBD Oil. ResolveCBD only uses CBD derived from hemp.

Do you need a prescription for CBD?

No. You may purchase CBD without a prescription.

Can anyone buy CBD oil?

Anyone living in a state or country where it is legal to use CBD can buy CBD oil. CBD oil may be purchased over the counter without a prescription.

Can you overdose on CBD?

CBD has been shown to be safe to use in high doses and will not cause a fatal overdose in any quantity. Taking too much CBD can result in unwanted side effects, such as lethargy or drowsiness.

What is the endocannabinoid system?

The endocannabinoid system is the collection of cannabinoid receptors, endocannabinoids, and enzymes involved in the production and break down of endocannabinoids. Endocannabinoids are naturally occurring cannabinoids found within our body. The endocannabinoid system acts a homeostasis regulator in the body – its purpose is to maintain balance.

How does a cannabinoid work?

Cannabinoids generally work by binding to our body’s cannabinoid receptors. Cannabinoids such as CBD can work in other ways by targeting non cannabinoid receptors in the body.

What are terpenes?

Terpenes are essential oils found in plants. There are around 200 terpenes in cannabis. They are what give cannabis its distinct aroma and flavor. Terpenes have beneficial effects and work synergistically with cannabinoids like CBD and THC. See the Entourage Effect, below, for more information on synergistic properties of cannabinoids, terpenes, and flavonoids.

What is CBD isolate?

CBD isolate or otherwise called “pure CBD” is the CBD molecule separated from the rest of the compounds it normally occurs with. CBD isolate usually appears as a crystalline white powder. CBD isolate can either be synthesized in a lab (synthetic CBD) or made from a CBD containing plant like marijuana or hemp.

What is Full Spectrum CBD?

Full spectrum CBD contains all compounds found naturally occurring in the plant; these include essential vitamins, minerals, fatty acids, protein, chlorophyll, terpenes, flavonoids, and low levels of other cannabinoids. Consuming full spectrum CBD allows your body to benefit from the whole plant, which can improve absorption levels – this is commonly referred to as the Entourage Effect.

What is the Entourage Effect?

The Entourage Effect relates to the synergistic relationship of naturally occurring compounds found in cannabis by consuming the full spectrum, or whole plant. The cannabinoids, terpenes, and flavonoids found in cannabis have been shown to work better when they are taken together as opposed to in isolation from each other. By using Full Spectrum CBD, such a resolveCBD, your body can benefit from the Entourage Effect.

How long does it take for CBD to take effect?

The length of time it takes for CBD to take effect will depend on the route of administration. The fastest effect will be felt from smoking or vaporization (onset of effects within minutes). Topical administration of CBD will be felt quickly as well. The next fastest effect will be felt from a sublingual dosage (onset of effects in 15 – 60 minutes). The slowest effect (but the longest lasting) will be felt from oral ingestion, such as edibles (onset felt in 60-90 minutes).

Can I give CBD to my pet (dog, cat, etc.)?

Yes. Pets can benefit from CBD for many of the same conditions as humans: pain, seizures, inflammation, and anxiety. CBD is safe to use for pets but their dosage will likely be much smaller than yours. Dogs have a higher concentration of cannabinoid receptors in their brains; this means they are very sensitive to THC. We recommend you speak with a veterinarian before you start giving your pet CBD.

How much CBD should I use?

The best practice and the industry standard for new users consuming CBD is to start low and go slow. For the average person, this means starting with a dose of 5-10 mg daily (or as-needed) and slowly increasing the dose in 5 mg increments every 2 to 3 days until you find the dose is right for your needs – this is known as a titrating period. More CBD is not necessarily better because CBD is bi-phasic, meaning there is an optimal dose range for an individual to use (generally between 10-40 mg per day). However, it’s important to understand that there are many factors that affect your body’s ability to absorb CBD, including weight, body chemistry, the symptom(s) being treated, as well as external factors such the quality of the CBD product being used and method of consumption. Everyone reacts differently to CBD, and finding the optimal dose takes some personal trial and error; see our Dosing Chart for additional dosage information. If you’re unsure if consuming CBD is appropriate for you, please consult your physician.

What is the best way to take CBD?

There are many different ways to use CBD. The four main ways are sublingual using tinctures or sprays, topical with lotions or balms, ingestion with edibles, beverages or capsules, and inhalation by vaporization or smoking. We believe consuming CBD sublingually with a tincture is one of the best ways to consume CBD as the dosing is precise and has a reasonably fast onset period.

What do you recommend for sleep?

The best practice and the industry standard for new users dosing CBD is to start low and go slow. This means starting at a dose of ~10 mg (either daily or as-needed) and slowly increasing the dose in 5 mg increments every 2 to 3 days if you find that a higher dose is needed for relief – this is what’s known as a titrating period. More CBD is not necessarily better because cannabinoids are what’s called bi-phasic – this means there is an optimal amount for an individual to use, which is generally between 10 – 40 mg per day of full spectrum CBD oil, however this does take some personal trial and error to figure out what’s best for you.
CBD doesn't make you "sleepy", however it can help alleviate symptoms that get in the way of a good sleep. For treating anxiety to improve sleep, the current consensus is that a medium to large dose is likely the most effective range, depending on severity. A good place to start would be in the area of 15-20mg, taken about 45-60 min before bed. If you're using a tincture, try to absorb as much as you can under your tongue after letting it rest for about 15 seconds (the rest can simply be swallowed).
You probably noticed that our CBD oils are offered in different concentrations: they are all the same volume (30ml), the only difference is how much CBD is within each bottle of oil. Our 300mg bottle contains 10mg/ml (300mg/30ml), the 500mg contains 16.7mg/ml (500/30), and the 1000mg contains 30mg/ml (1000/30). The droppers each hold 1 ml and are measured in 0.25ml increments, so it's easy to tailor how much CBD within each dropper you’re consuming – you don’t necessarily need a lower concentration to receive a lower dose, you can simply take a smaller amount of a higher concentration (or vice-versa).

What do you recommend for pain?

The best practice and the industry standard for new users dosing CBD is to start low and go slow. This means starting at a dose of ~10 mg (either daily or as-needed) and slowly increasing the dose in 5 mg increments every 2 to 3 days if you find that a higher dose is needed for relief – this is what’s known as a titrating period. More CBD is not necessarily better because cannabinoids are what’s called bi-phasic – this means there is an optimal amount for an individual to use, which is generally between 10 – 40 mg per day of full spectrum CBD oil, however this does take some personal trial and error to figure out what’s best for you. If your pain is fairly significant, you may be on the higher end of that scale. I myself use 30mg per day for upper back and shoulder pain.
Our CBD oils are produced in different concentrations: they are all the same volume (30ml), the only difference is how much CBD is within each bottle of oil. Our 300mg bottle contains 10mg/ml (300mg/30ml), the 500mg contains 16.7mg/ml (500/30), and the 1000mg contains 30mg/ml (1000/30). The droppers each hold 1 ml and are measured in 0.25ml increments, so it's easy to tailor how much CBD within each dropper you’re consuming – you don’t necessarily need a lower concentration to receive a lower dose, you can simply take a smaller amount of a higher concentration (or vise-versa).

resolveCBD Products

How much resolveCBD Oil should I take?

While there is no universally recommended dosage, it is always best to start off with a low dose and increasing dosage gradually until you find the best dose for you. If taking resolveCBD Oil, we recommend dropping 0.5-1mL under your tongue and letting it dissolve over a minute or two. The dropper that comes with your resolveCBD Oil is clearly marked in 0.25mL increments so you can measure out the exact dosage you need.

What kind of oil is used in the resolveCBD Oils?

We use MCT (Medium Chain Triglycerides) oil in our resolveCBD Oils.

Are the resolveCBD Oils vegan? Are they organic?

Yes, resolveCBD Oils are vegan and organic.

Are the resolveCBD Gummies vegan? Are they organic? What’s in them?

Unfortunately, the resolveCBD Gummies are not vegan, as they contain gelatin. They are not organic. They contain artificial flavouring.

What is in your resolveCBD Capsules? Are they vegan?

Our CBD capsules are sold in 400mg bottles, each bottle contains 20 capsules (20mg per capsule). They are made with the same high-quality full spectrum CBD used in our CBD oils, and contain organic coconut oil. They are made with vegetable capsules and are therefore vegan-friendly.

I can’t find your CBD capsules on the website’s shop. Where can I purchase them?

Please contact us and we can assist you in purchasing capsules.

I can’t find your CBD gummies on the website’s shop. Where can I purchase them?

Please contact us and we can assist you in purchasing gummies.

How much of the resolveCBD Pet Oil do I give to my pet?

When it comes to dosing, things can get slightly complicated, as CBD is a biphasic compound. This means that its effects vary greatly from a low dosage to a high dosage. For example, at a low dose, CBD can increase mental alertness, however, too high a dose and it can have the opposite effect, leading to drowsiness. The good thing is that CBD is non-toxic, so even a bit of an overdose just means an extra nap for you during the day to reset, and the same goes for your pet.

If you do decide to try CBD for your pet, be sure to follow these guidelines:
Consult with your veterinarian first, to ensure that it will not affect any current health conditions or medications.
Start off with 1 mL of CBD oil per every 10 lb of your pet’s weight, once a day for a couple of weeks, staying with them for a few hours to monitor their behaviour. If they appear to be drowsier than usual or have a large appetite, the dose is likely too high. If they appear normal, that’s great!
Increase the frequency of dosage to twice a day, again, staying with your pet to ensure there are no negative reactions from a second dose.
You can then increase each dose slightly, until you start to see positive effects.

Please refer to our Dosage Chart to determine how much resolveCBD Pet Oil to administer to your pet.

How do I give the resolveCBD Pet Oil to my pet?

We recommend adding resolveCBD Pet Oil to your pet’s food.

What’s in the resolveCBD Pet Oil?

The ingredients are: Full spectrum CBD extracted from Canadian-grown hemp, organic cold pressed hemp seed oil, organic MCT (medium-chain triglyceride) oil and wild Alaskan salmon oil.

Where can I find more information about CBD for pets?

We wrote a guide on CBD for pets, you can find it here.

Website

Which methods of payment do you accept?

We accept VISA and Mastercard.

Where do you ship to?

We are currently shipping within Canada based on applicable laws. We are not shipping to any location outside of Canada at this time. If you have questions concerning whether your location is currently served, please send us an email at [email protected] with your location and the products in which you are interested.

I can’t wait to receive my order! How long will it take to get to me?

Orders are processed within 2 business days of receipt. We ship on Mondays and Thursdays of every week (excluding statutory holidays). All shipping is provided by Canada Post.

How can I get free shipping?

Free shipping is offered on all orders of $99 (before tax) or more.

I'm still being charged for shipping!

Make sure your subtotal exceeds the minimum required for free shipping. At checkout you should be able to select the "Free Shipping" option.

I made an error on my order. Who should I contact?

Please send us an email at [email protected] with your order number and the correction.

How do I track my order?

You will receive an email with a tracking number when it ships and you can also view your orders here.

What is your return policy?

Please note we do not offer full refunds or exchanges for online purchases. If you receive a product that is damaged, please let us know within 5 days and a case will be opened for investigation. Each complaint will be reviewed by our management team and a credit or replacement product will be provided where appropriate. Replacement products will only be sent in the case of defective items. ResolveCBD reserves the right to determine the appropriate compensation to be issued (credit or replacement) on a case-by-case basis.

How do I change my password?

You can edit your account details including your password: here.

Loyalty

I have been enjoying your products as part of my routine. Could being a resolveCBD customer get any better?

Actually yes, you could be taking advantage of the following ways to save:

Resolve Recharge (Subscription Program)
Get our products sent to you automatically and at a discount at select recurring intervals.

Resolve Rewards (Loyalty Points Program)
Earn points on purchases, writing reviews, sharing to social and more.

Resolve Recharge

Does resolveCBD offer a subscription program?

Yes! Subscribe to Resolve Recharge for repeating orders and get 10% off every recurring order. Details can be found
here.

When would I be getting resolveCBD products on a Resolve Recharge subscription?

You can sign up at one of three frequencies:
Every month, 1.5 months (6 weeks), or every 2 months. (From the day you subscribe)

What kind of savings can I expect?

10% off the price of the product when you subscribe.

That sounds great but I don’t like paying for shipping.

We charge shipping to keep the price of the products themselves low. However, it can be free if your subscription costs more than $150 per frequency.
For example: Shipping for a subscription of 2x1000mg every 2 months is free but you would pay shipping for a subscription of 1x1000mg every month.

Shipping slightly bigger orders saves us money and we can pass on those savings to you.

How do I cancel my Resolve Rewards subscription?

You can manage your subscriptions here.

Resolve Rewards

How do I earn Resolve Rewards points?

Create an account with resolveCBD and get automatically enrolled in our Resolve Rewards program.
Already have an account? Don’t worry - existing accounts will be auto-enrolled as well.
Then, earn points on purchases, get access to referral bonuses, and rack up points on actions to redeem for discounts on products, no subscription required.
Details can be found here.

How do I see how much Resolve Rewards I have?

Log in to your account and navigate to:
https://resolvecbd.ca/my-account/lws_woorewards/

How do I review a product for Resolve Rewards?

Navigate to the product you have purchased and click "Leave a Review'. Please note that you must be logged in and you can only review products purchased on that account/

My birthday is coming up and I would sure like something nice.

You can edit your account details including adding your birthyday: here.

I want to refer a friend so we can both save money on CBD.

Share your unique referral code to earn even more loyalty points.
Log in to your account and navigate to:
https://resolvecbd.ca/referral/

Did we miss anything?

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