To our customers and community,
As a business, we understand how important it is to take measures to protect the safety of our customers, employees and community. In response to increasing concerns regarding COVID-19, we'd like to share an update about our team's ongoing operations and preparedness.
All head office staff have been instructed to work from home until further notice. We have temporarily halted production, and only staff required to fill orders are onsite as much as is necessary. Our inventory remains well stocked, however order fulfillment, shipping times and customer inquiry response rates may take longer than usual due to limited staff hours or Canada Post delays.
That said, we are offering free shipping on all orders until further notice to encourage social distancing while still having access to your health and wellness products.
As consumers, we know how frightening the unknown can be. Please visit the PHAC website for all updates, travel advice, symptoms, treatments and more.
You can also call the following PHAC line for COVID-19 information: 1-833-784-4397
In the meantime, here are some simple yet crucial tips to manage risk:
- Wash your hands every hour or more with soap and water for at least 20 seconds
- Use alcohol-based hand sanitizer if soap and water are not available
- Avoid touching your eyes, nose, or mouth with unwashed hands
We appreciate your understanding and continued support during these difficult times.
-Your resolve family
